SHIPPING — USA 

We ship directly from within the United States for fast, reliable delivery.

• FREE shipping on orders over $75 USD
• Flat rate shipping: $6.99 USD
• Priority Shipping (2–3 business days): $12.99 USD

Standard delivery typically arrives within 3–5 business days from dispatch.

If your order hasn’t arrived within 7 business days of dispatch, please contact us at support-us@roogrips.com

RETURNS & EXCHANGES

You may return or exchange an unused item in new unused condition within:

• 30 days of purchase (USA & International)

To be eligible:

• Items must be unused
• In original packaging
• Free from chalk or signs of wear

Return shipping:

• Customers are responsible for return shipping costs
• Original shipping costs are non-refundable

Once your return is received, please allow 1–3 business days for processing.

To start a return, email us at:
👉 support-us@roogrips.com

FAULTY ITEMS

Kangaroo leather may naturally show unique markings or scarring — this is normal and does not affect performance or durability.

The lifespan of your grips will depend on:

• Training frequency
• Volume
• Type of movements performed

Grips may stretch slightly over time depending on use.

If your product has a genuine manufacturing fault, we will replace it within 12 months of purchase.

Please email us at:
👉 support-us@roogrips.com